Terms & Conditions

Nôsa recommend that all clients please read these terms and conditions carefully before placing any orders on our website. Once you tick the terms and conditions box at the basket, you are understood to have read and accepted these terms and conditions. If you have placed your order via the telephone, or in store you have agreed to these terms and conditions.

'We' & 'us' refers to Nôsa (www.nosa.co.uk).

1. Introduction

Welcome to Nôsa. By using www.nosa.co.uk (“Site”), you are agreeing to be bound by these Terms and Conditions. Please read them carefully.

2. Definitions

In these Terms and Conditions, "we", "us" and "our" refers to Nôsa, and "you" and "your" refers to the client using our Site.

3. Use of the Website

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.

4. Product Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate, but errors may occur. If we discover an error in the price or description of a product you have ordered, we will contact you to resolve the situation. Please note that some of our product ranges are subject to manufacturing tolerances of approximately +/- 5%, meaning that actual dimensions may vary by up to 5% from those stated.

5. Orders and Payment

By placing an order, you commit to buying the item at the stated price. Payment must be made at the time of purchase. We accept various forms of payment as indicated on the Site.

Discount codes must be entered at the time of checkout in order to be applied to your purchase. Discounts cannot be applied retroactively once the order has been confirmed. Please ensure that the discount has been applied to your total before finalising your purchase.

6. Delivery

Delivery will be made to the address specified when you complete the order. We offer various delivery options, which are detailed on our website prior to placing your order.

7. Returns and Refunds

You have the right to cancel your order and return the goods, subject to our Returns Policy.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy, as it may change from time to time, is a part of these Terms and Conditions.

9. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Nôsa or its content suppliers and protected by UK and international intellectual property laws.

10. Liability Limitation

We do not accept liability for any loss or damage that you suffer as a result of using this Site.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

12. Changes to Terms & Conditions

We reserve the right to make changes to these Terms and Conditions at any time.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at info@nosa.co.uk.

14. Company Information

Nôsa, located at Westgate House, Albert Street, Harrogate, HG1 1JX.